AGB

1. Introduction

Welcome to Canine Crafts. By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before making any purchase.

2. Eligibility

You must be at least 18 years old to purchase from our store. By placing an order, you confirm that you meet this requirement.

3. Products

We strive to ensure all product descriptions and images are accurate and up to date.
Slight variations in color, size, or design may occur due to manufacturing or display differences.
Product availability may change, and we reserve the right to discontinue or update items at any time.

4. Orders & Payments

Orders are accepted through our Shopify store only.
Payment must be made in full at the time of purchase.
We accept major credit cards, PayPal, and other payment methods supported by Shopify.
Canine Crafts reserves the right to cancel any order suspected of fraud or unauthorized activity.

5. Shipping & Delivery

We ship worldwide, focusing on major countries including the United States, Canada, United Kingdom, Australia, and EU countries.
Delivery times vary depending on location and product availability. Typical delivery ranges from 10–30 business days.
Customs duties, taxes, or import fees may apply depending on your country and are the responsibility of the customer.
Canine Crafts is not liable for delays caused by customs, carriers, or unforeseen circumstances.
Customers are responsible for providing accurate shipping information. Incorrect details may result in delays or lost packages.

6. Returns & Refunds

Returns are accepted within 14 days of delivery for unused items in original packaging.
Custom or personalized items are non-refundable unless defective.
Refunds will be processed to the original payment method once the returned item is received and inspected.
Shipping costs are non-refundable unless the return is due to our error.
Depending on the product, returns may need to be sent to our fulfillment center or designated warehouse. Instructions will be provided upon request.

7. Intellectual Property

All content on our website, including images, logos, and product designs, is the property of Canine Crafts.
Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

8. Limitation of Liability

Canine Crafts is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
Our liability is limited to the purchase price of the product in question.

9. Privacy Policy

We respect your privacy and handle your personal information in accordance with Shopify’s privacy standards.
Your data will not be sold or shared with third parties except as required to fulfill your order.

10. Changes to Terms

We may update these Terms and Conditions at any time. Changes will be posted on this page, and continued use of our site constitutes acceptance of the updated terms.